Infrastructure & Support Guides

If you use the official Gmail app on Android or iOS, you can easily connect your custom domain mailbox via IMAP.

Gmail mobile app 8-step visual walkthrough

8 Steps to Setup in Gmail:

1. Open the Gmail app on your device.
2. Tap your profile picture in the top-right corner.
3. Tap "Add another account".
4. Select "Other (IMAP access)" from the account provider list.
5. Enter your email address (e.g. yourname@yourdomain.com) and tap Next.
6. Enter your email password and tap Next.
7. Incoming Server Settings:
   • Username: yourname@yourdomain.com
   • Password: Your email password
   • IMAP server: mail.yourdomain.com and tap Next.
8. Outgoing Server Settings:
   • Require sign-in: Enabled (On)
   • Username: yourname@yourdomain.com
   • Password: Your email password
   • SMTP server: mail.yourdomain.com and tap Next.

To connect your corporate email account to desktop Microsoft Outlook on Windows or macOS using SSL/TLS encryption, follow these 9 steps.

Microsoft Outlook desktop configuration steps

9 Steps to Outlook Setup:

1. Open Outlook and click the File tab in the upper-left corner.
2. In the Account Information window, click + Add Account.
3. Enter your email address (e.g. yourname@yourdomain.com) in the prompt.
4. Click Advanced options, check "Let me set up my account manually", and click Connect.
5. Select IMAP from the account type icons.
6. Incoming mail (IMAP) Settings:
   • Server: mail.yourdomain.com
   • Port: 993
   • Encryption method: SSL/TLS
7. Outgoing mail (SMTP) Settings:
   • Server: mail.yourdomain.com
   • Port: 587
   • Encryption method: STARTTLS (or Port 465 with SSL/TLS)
   • Check the box: "Require logon using Secure Password Authentication (SPA)" or verify authentication is enabled.
   Click Next.
8. Enter your email password and click Connect.
9. Congratulations! Your account was successfully added. Click Done to finish.

Setup instructions for the native macOS Mail client on MacBook or iMac:

1. Open Mail and click Mail > Add Account... in the top menu bar.
2. Select "Other Mail Account..." at the bottom and click Continue.
3. Enter your Name, Email address (yourname@yourdomain.com) and password, then click Sign In.
4. If automatic configuration prompts for manual hostnames:
   • User Name: yourname@yourdomain.com
   • Account Type: IMAP
   • Incoming Mail Server: mail.yourdomain.com
   • Outgoing Mail Server: mail.yourdomain.com
5. Click Sign In, select Mail, and click Done.

Manual SSL configuration on the open-source client Mozilla Thunderbird:

1. Open Thunderbird, navigate to Account Settings > Account Actions > Add Mail Account.
2. Enter your name, email address, and password. Click "Configure manually".
3. Incoming Server (IMAP):
   Server: mail.yourdomain.com | Port: 993 | SSL: SSL/TLS | Authentication: Normal Password
4. Outgoing Server (SMTP):
   Server: mail.yourdomain.com | Port: 465 or 587 | SSL: SSL/TLS / STARTTLS | Authentication: Normal Password
5. Enter your full email address (yourname@yourdomain.com) as the username, click Re-test, and tap Done.

Access your corporate emails from any web browser (Chrome, Safari, Edge, Firefox) on any device without installing any software.

Webmail Access URL:

In your browser address bar, prepend webmail. to your domain name:

(For example, if your domain is yourbrand.com, your webmail URL is: https://webmail.yourbrand.com)

Login Credentials:

• Username: Your full email address (e.g. info@yourbrand.com).
• Password: Your defined email account password.

How to Change Your Password via Webmail:

1. Log in to Webmail (webmail.yourdomain.com).
2. Click your user profile icon in the upper-right corner.
3. Click Password & Security from the dropdown menu.
4. Enter your new secure password twice and click Save.

Setting Up Out-of-Office Autoresponders:

When you are traveling or out of the office, you can configure scheduled automatic reply messages by opening Autoresponders on the Webmail dashboard.

Official ports and encryption parameters used on VELOC corporate email infrastructure:

To point your domain name to VELOC cloud infrastructure, configure the following official Nameserver (NS) records at your domain registrar (GoDaddy, Namecheap, Google Domains, Cloudflare, etc.).

How to Update Nameservers:

1. Log into the customer dashboard where you registered your domain name.
2. Navigate to Domain Management > DNS / Nameservers.
3. Select "Custom Nameservers".
4. Paste the two server hostnames assigned to your account into fields 1 and 2, then click Save.

Direct A and CNAME Records (If Managing External DNS):

To comply with Google and Yahoo 2024+ sender guidelines and ensure 100% inbox deliverability, configure the following DNS TXT verification records:

1. SPF (Sender Policy Framework) Record:

2. DKIM (DomainKeys Identified Mail) Record:

3. DMARC Enforcement Record:

SSL certificates encrypt web traffic and prevent browser "Not Secure" warnings.

AutoSSL System:

All projects on VELOC infrastructure are automatically provisioned with Let's Encrypt / Sectigo SSL certificates that renew every 90 days seamlessly in the background.

Enforce HTTPS via .htaccess:

To transfer website files or assets, use an FTP client such as FileZilla or WinSCP with these parameters:

The 12-step technical launch checklist enforced by the VELOC Studio engineering team for every production web deployment:

To allow your digital marketing agency (VELOC Studio), PPC specialist, or team members to manage your advertising campaigns without ever sharing your password, you can grant secure, role-based access directly through Google's official permissions system.

Method 1: Direct User Invitation (Step-by-Step):

1. Go to ads.google.com and sign in with your administrator Google account.
2. Click on Admin in the left main navigation menu.
   (Note: In older Google Ads layouts, click the wrench icon labeled Tools and Settings > Setup at the top).
3. Click on Access and Security.
4. Ensure you are on the Users tab and click the large blue "+" (Add User) button.
5. Enter Email Address:

   Enter the Google account email address of the agency or specialist you are granting access to:

   info@veloc.com.tr Copy
6. Choose Account Access Level (Role):

   Select the permission level. For marketing agencies, Standard access is typically recommended:

7. After choosing the role, click the blue "Send Invitation" button at the bottom of the page.
8. Acceptance: The recipient receives an invitation link from Google. Once they click "Accept Invitation", access is immediately activated.

To let your digital marketing agency (VELOC Studio) or team manage your physical store/office location on Google Maps, update working hours, respond to customer reviews, post photos, and improve your local SEO rankings, you can invite them as a manager with full security.

Step-by-Step Google Maps Delegation Guide:

1. Sign in to the Google Account (Gmail) that owns or manages your Google Maps business profile.
2. Open google.com and type "my business" or your exact business name in the search bar.
   (The "Your business on Google" management card will appear at the top of results. Alternatively, visit business.google.com).
3. Click the three vertical dots (⋮) menu icon in the upper right corner of the management card.
4. Select "Business Profile settings" from the dropdown.
5. Click on "People and access" (or "Managers").
6. Click the blue "Add" (+ / Add) button in the top left of the managers list.
7. Enter the Email Address:

   Enter our agency's Google email address:

   info@veloc.com.tr Copy
8. Select the Role (Manager or Owner):

   Choose the appropriate role for the user:

9. After choosing the role, click the blue "Invite" button.
10. Confirmation: The invited party accepts the email invitation and management access becomes immediately active.